Stresert Services Limited - Our Client is a global leader in the telecommunications and data-services sectors delivering wide range of affordable, high quality and easy to use broadband access and communication services across Africa. Due to expansion & growth, the above position has become vacant.
Stresert Services Limited is recruiting for qualified candidates to fill the position of:
Job Title: Risk & Revenue Assurance Manager
Location: Lagos
Role Purpose
Manage Revenue Assurance function and Risk Management operations.
The Revenue Assurance Manager responsibilities will be to improve the end-to-end assurance of cost and revenue from source through to wholesale and retail billing, within a controls environment across all revenue streams.
Develop and implement end to end controls methodology for all products and services relating to all revenue streams.
Financial Responsibility (Budget or P&L etc.)
Business Responsibility (customers/staff etc): People interfaces - CFO and wider finance team, Group RA & FM Leads, IT Partners (Operations Support functions), Marketing Product & Commercial Teams and other Functions within the business.
Role Accountabilities (Financial, customer, operational, KPI’s etc.)
Revenue Assurance
To support & deliver in the execution of the Cost and Revenue Assurance for all products and services relating to all revenue streams
Production and analysis of E2E reconciliation from Source, though to wholesale and retail billing and ensuring that all events are received and processed in a timely, complete and accurate manner.
To develop, improve and support automation and efficiency of all required business process and Revenue Assurance models for all products and services related to all revenue streams.
To work with all product owners to ensure controls are in place to support the lead to cash process for all revenue streams.
Analyse and report clearance of exceptions from all provisioning and billing systems.
To provide comprehensive revenue risk analysis to drive internal improvements through prioritisation of tasks or resolution activity to mitigate risk across business forums.
To provide feedback and analysis to the cost team & commercial teams in regard to variances and potential impact to the P&L.
To champion revenue leakage issues across usage by influencing and engaging key stakeholders on activity and resource requirements necessary to drive revenue maximisation.
Providing & supporting the Revenue, Cost & Margin Assurance coverage for a varied spread of customers and systems, with on-going revenue.
Deliver agreed margin improvement targets and decipher a plan against meeting and monitoring the target outcome.
Initiate & support process improvement programmes to drive control environment.
Management of over, under & incorrect charging issues of client's products / services across all systems.
Help develop new reporting models and metrics to improve accuracy, timeliness and efficiency of Revenue, Cost and Margin Assurance.
Actively participate in all go-to-market phase during product launch & changes to identify financial risk to business.
Actively seek Improvement opportunities in existing process & system for better control environment within the business.
Fraud Management
Support Corporate Security with Fraud Management control framework
Activity seek areas to improve controls and reduce fraud opportunities
Project Management
Strategic Projects responsibilities
Manage system implementations & improvements for Revenue Assurance & Fraud Management tools.
Implementation of new control points and metrics as the business changes.
Management Reporting
Create and update documentation to support the operational framework.
Report weekly and monthly reconciliation packs and KPI dashboards to reflect the overall RA / FM performance.
Support Internal & External Audits from RA/FM perspective.
Responsible for weekly and monthly Project RAG status updates
Report Monthly RA & FM Group KPIs Financial
Manage RA & FM budget and support during budget planning
Daily Responsibilities
Activity tracking and analysis
Revenue risk monitoring and analysis
Flag risks and issues
Weekly Responsibilities
Unallocated event analysis and assistance with clearance
Revenue at risk analysis and assistance with prioritisation
weekly analysis and reporting
Flag risks and issues
Monthly Responsibilities
Group & Local Market Revenue Assurance & Fraud Management reporting
Quarterly Responsibilities
Ensure documentation is updated
Role Specification (Technical / Professional Expertise)Essential
University degree in Finance, Engineering, IT or other related fields
Financial, Technology and Operational background 7-10 years’ experience
Minimum 6 year Telecoms Revenue Assurance experience
Project management experience
Attention to detail and financial impact
Experience in revenue assurance or billing processes and ability to document such processes.
Very Strong analytical and problem solving skills
Minimum Intermediate ability level of MS Access, Excel and SQL, with proven
Practical Experience
Experience with billing and RA systems
Experience with management information, financial systems
Work Attitudes
Understands the crucial importance of comprehensive RA analysis and be able to make efficient decision based on analysis.
Dedicated and self-motivated able to communicate to all levels and influence change, results driven.
Ability to cope under pressure
Reliable and organised - ability to stick to deadlines
Process orientated
Ability to deal with colleagues at all levels
Remuneration
Salary is very competitive and above industry standards.
Application Closing Date:
20th July, 2014
How to Apply
Qualified candidates should please forward CVs to: [email protected] using ‘risk & revenue’ as subject of mail.
Only experienced and qualified candidates will be shortlisted and invited for an interview.